bc211

bc211 is a nonprofit organization that specializes in providing free information and referrals regarding community, government and social services in BC. Their help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Gambling Support Line BC, VictimLink BC, and the Youth Against Violence Line. ​

New: Safe Seniors, Strong Communities Program
bc211 has established a program to meet the needs of seniors during COVID-19. Seniors 65 and older can request volunteer help for pick up and delivery of groceries, ordering pre-prepared meals, prescription pick up, as well as friendly check-in calls.
To register for services, or to offer help, call 2-1-1 or register online.

Canadian Mental Health Association | North and West Vancouver Branch

The North Shore branch of a national charity that helps maintain and improve mental health for all Canadians. ​Find online virtual drop-in groups and other support through programs such as Bounce Back, Living Life to the Full and Confident Parents Thriving Kids, as well as counseling, peer support, and mental health check-ins.
Visit their website. 
Phone: 604-987-6959
northshore@cmha.bc.ca

Capilano Community Services Society

Capilano Community Services Society is a registered non-profit society serving the three municipalities on the North Shore: the District and City of North Vancouver, as well as the District of West Vancouver. The organization began in 1970 as a grassroots response to the needs of the Lower and Upper Capilano Area for support to both youth and seniors in the community.

Capilano Community Services Society
Tel: 604-988-7115
Email: miki@capservices.ca
Website: www.capservices.ca

Crisis Centre BC 

The Crisis Centre BC is a 24 hour a day, 7 days a week crisis centre that provides emotional support to anyone in distress.
If you or someone you know is having thoughts of suicide, call: 1-800-SUICIDE (1-800-784-2433)

Family Services of the North Shore

Family Services of the North Shore is an accredited, not-for-profit, community-based organization. For sixty years, we have provided education, support, and counselling to heal and connect the North Shore community.

Family Services of the North Shore
Tel: 604-988-5281
Email: family@familyservices.bc.ca
Website: www.familyservices.bc.ca

Thrive Family Programs (Family Services of the North Shore)
Thrive Family Programs support families and caregivers with children aged 0-6 years. During this time of self-isolation, we are offering the following support and services:

• Parent Support Group Tuesday afternoons 12:30 - 2:30 via Zoom. To participate email Thrive.
• Breastfeeding Support Group Thursday mornings 10:00 - 12:00 via Zoom. To participate email Thrive.
• 1-1 phone support with Kim Laforest, Family Support Counsellor. Call 604.988.5281 ext 318.
• Facebook Circle Time with your Thrive friends mornings at 10:00 am @thrivefamilyprograms.
• Facebook Story time with your Thrive friends afternoons at 1:15 pm @thrivefamilyprograms.
• Facebook content on coping with the stresses and adventures of COVID-19 while parenting @thrivefamilyprogram.

Family Smart

Hollyburn Family Services has been providing quality programs, counselling, and support services to children, youth, seniors and families since 1990. Hollyburn Family Services is a member of the Federation of Community Social Services of BC, the Autism Society of British Columbia, the BC Care Providers Association and operates programs accredited by The Commission on Accreditation of Rehabilitation Facilities.

Hollyburn Family Services
Tel: 604-987-8211
Email: info@hollyburn.ca
Website: www.hollyburn.ca

Impact North Shore

Impact North Shore is a for-purpose, social impact organization creating opportunities for success for im/migrants and newcomers. We believe all people have the right to fairness, equality, and dignity. The Immigrant Service Centre is home to all of the services we offer for immigrants and newcomers, including 1-1 and group programs, settlement, school, and employment support; community connections opportunities; and English language learning services.

Impact North Shore

Tel: 604-988-2931

207-123 15th St E, North Vancouver, BC V7L 2P7

Monday – Friday: 9:00am – 4:30pm

Email: office@impactnorthshore.ca
Website: https://impactnorthshore.ca/

Kids Help Phone 

Kids Help Phone is Canada's only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for youth.
Phone: 1-800-668-6868

North Van Arts

North Van Arts is a social-profit, charitable organization committed to serving emerging and established artists in our community since 1969. We connect our community to the arts through exhibitions, artist-led education, community events like the North Shore Art Crawl, the Anonymous Art Show, and Art in the Garden; an Art Rental programme, a music therapy program, a film series, and special projects like the North Shore Culture Map, an on-line GIS map that will highlight culture throughout the North Shore (launch March 2020).

North Van Arts
Tel: : 604-988-6844
Email: info@northvanarts.ca
Website: northvanarts.ca

North Shore Community Resources Society

Enhancing the quality of life on the North Shore since 1976, North Shore Community Resources, a registered charitable society, has provided information and programs serving the people of our community across the life span. The North Shore Community Resources Society is located on the 2nd floor at Capilano Mall.

Services provided include Legal Information & Advocacy, Caregiver Support, Child Care Resource & Referral, Community Housing Action Committee, Information North Shore and Volunteer North Shore.

North Shore Community Resources Society
Tel: 604-985-7138
Email: nscr@nscr.bc.ca
Website: www.nscr.bc.ca

North Shore Canadian Hard of Hearing Association

The North Shore Canadian Hard of Hearing Association is dedicated to improving communication skills and the quality of life for the hearing impaired.

North Shore Canadian Hard of Hearing Association
Tel: 604–926–5222
Email: chha_nsb@telus.net
Website: www.chha-nsb.com

North Shore Crisis Services Society

Since 1979, North Shore Crisis Service Society has been providing support and services to women and their children fleeing abuse. We have an 18-bed transition house, a second stage housing program, outreach programs, and a Children Who Witness Abuse program. As well, we run the Good Stuff Connection Clothing Program and Thrift Shop, open 7 days a week, at 154 West 3rd Street. The North Shore Crisis Services Society is a registered charity.

North Shore Crisis Services Society
24-Hour Women's Support Line: 604-987-3374
Tel: 604-987-0366
Email: admin@nscss.net
Website: www.nscss.net

North Shore Disability Resource Centre (NSDRC)

The North Shore Disability Resource Centre (NSDRC) provides programs and services based on the belief that all people are important to their community. Our mission statement is "Working for a community for all": we work to ensure that people with disabilities, along with their families and friends, can participate actively as members of the community. We are committed to working toward a community which is free of physical, financial and attitudinal barriers.

North Shore Disability Resource Centre
Tel: 604-985-5371
Email: nsdrc@nsdrc.org
Website: www.nsdrc.org

North Shore Harvest Project

Harvest Project is a registered charity on the North Shore that provides food, clothing and client care services to individuals and families at risk of homelessness. These core clients face serious life challenges and are usually in a state of transition. While providing them with food and clothing during this period, the clear focus is to work with them to set goals, direct them to the appropriate support services or agencies and assist them in the process of rebuilding their lives. Harvest Project provides a hand up.

Harvest Project operates with a small staff and over 150 regular volunteers who help keep the programs running effectively. Financial gifts and in-kind contributions are always welcome.

North Shore Harvest Project
Tel: 604-983-9488
Email: info@harvestproject.org
Website: www.harvestproject.org

North Shore Housing Centre

Located at the corner of Bewicke and West 2nd Street, the City's permanent North Shore Shelter & Transitional Housing provides a warm, safe and comfortable refuge for those in need. The facility provides temporary shelter, food and services for up to 25 people, as well as an additional 15 temporary beds during extreme cold weather conditions.

North Shore Shelter & Transitional Housing
Tel: 604-982-9126
Email: nsshelter@lookoutsociety.ca
Website: www.lookoutsociety.ca

North Shore Neighbourhood House (NSNH)

North Shore Neighbourhood House (NSNH) is a not-for-profit registered charity serving the North Shore community since 1939. The NSNH has a long tradition of providing social, recreational and child care services to North Shore residents. The Agency promotes a sense of community, cooperation, respect and mutual understanding through the provision of programs and services designed to meet the needs of the individual and the community as a whole.

North Shore Neighbourhood House
Tel: 604-987-8138
Email: frontdesk@nsnh.bc.ca
Website: www.nsnh.bc.ca

North Shore Restorative Justice Society

Restorative Justice is a philosophy that looks at crime and conflict as a breakdown between people and relationships. Restorative Justice acknowledges that when a crime occurs it impacts the victim, community, and offender, and therefore in order to resolve or to start to heal the harm, all people affected need to be part of the conversation.

North Shore Restorative Justice Society
Tel: 604-969-7462
Email: info@nsrj.ca
Website: www.nsrj.ca

North Shore Salvation Army

Located at the corner of West 12th Street and Lonsdale, the North Shore Salvation Army Community & Family Ministries has been serving North Shore residents for 97 years. Community outreach services include food hampers, food bank by appointment, coats and backpacks for kids, addictions, rehab and outreach in addition to free informative courses and programs.

North Shore Salvation Army Community & Family Ministries
Tel: 604-988-7225
Email: pd@telus.net

North Shore Women's Centre (NSWC)

For more than 30 years, the North Shore Women's Centre (NSWC) has been a valuable community resource, providing essential services for women who need support and guidance. Drop-ins are welcome with dedicated staff and volunteers on hand to answer questions and provide support. Numerous resources are available, including information pamphlets and forums. The centre also organizes fundraising events throughout the year.

North Shore Women's Centre
Tel: 604-984-6009
Email: info@northshorewomen.ca
Website: www.northshorewomen.ca

North Vancouver Museum & Archives

North Vancouver's Museum explores the interactions between people and place that have shaped North Vancouver's history, create its present and will define its future. School programs may be booked at 604-990-3700 ex. 8016. The Archive is located in the Community History Centre, 3203 Institute Road, Lynn Valley. Visitors and researchers may access thousands of photographs, maps and archival documents there.

North Vancouver Museum & Archives
Tel: 604-990-3700 ext. 8016
Email: nvmac@dnv.org
Website: www.nvma.ca

North Vancouver Recreation & Culture Commission (NVRC)

The City of North Vancouver encourages and supports the active, healthy lifestyles and recreational and cultural pursuits of all residents in the community. Through the North Vancouver Recreation & Culture Commission (NVRC), the City offers a broad range of indoor and outdoor recreational facilities and cultural services and events for people of every age, interest and ability.

The NVRC's community recreation centres provide many public amenities, from swimming pools, racquet courts, and ice rinks to multi-purpose program rooms that can accommodate events of any size.

The NVRC's cultural services provide a strong public art program, grant programs, support to arts and cultural organizations, promotion and cultural planning services.

North Vancouver Recreation & Culture
Tel: 604-987-Play (7529)
Email: askus@nvrc.ca
Website: www.nvrc.ca

NVRC Cultural Services
Tel: 604-983-6466
Email: ricej@nvrc.ca
Website: www.nvrc.ca/arts-culture

The Foundry North Shore

Foundry North Shore offers young people 12-24 access to mental health and substance use support, primary care, peer support and social services
Located at 211 W. 1st Street, North Vancouver 
Visit their website.

Services changes as of March 23, 2020:

• Drop-In Support: The drop-in care team is available to support by phone (604-984-5060), Monday – Thursday, 1 – 5 p.m. Your call will be forwarded to a drop-in care team member. If they’re experiencing a large number of calls, you will be given an approximate time when a care provider will call you back.
• Primary Care Drop-In Clinic: Primary care and medical services are available by phone (604-984-5060), Monday – Thursday, 2:30 – 5 p.m. Your call will be forwarded to the primary care team. If your concern requires a physical exam, an appointment will be scheduled for you.
• Peer Support: If you need to speak with a peer support worker, call 604-984-5060 Monday – Thursday, 1 – 5 p.m. The peer support worker will call you back.
• Parent Navigation: If you need to speak with a parent navigator, call 604-984-5060 Monday – Thursday, 1 – 5 p.m. The parent navigator will call you back.
• Psychiatry: Scheduled psychiatry appointments are taking place by phone. Your doctor will contact you as scheduled. 
• Groups: All groups have been suspended until further notice.

Urgent and Primary Care Centre - Social Work

Drop-in or phone-in Social Work support is available to all ages at the UPCC. Social Workers can offer support for a variety of practical and mental health needs and can provide short-term counselling. All services are free.
Social Workers are availabel Monday to Saturday 10am to 6pm and Sundays 9am to 5pm.
Address: 2nd Floor, 221 West Esplanade
Call: 604-973-1593 or 604-973-1600