North Vancouver Online Learning
North Vancouver School District
Frequently Asked Questions

Who is the Online Learning student?

Visit the Student Support page for more information on the types of students that enrol with North Vancouver Online Learning.

​​​​​What courses do you offer through North Vancouver Online Learning?

North Vancouver Online Learning (NVOL) offers academic and elective courses at the Grades 8, 9, 10, 11 and 12 levels. For a complete list, including course descriptions, please visit the NVOL Courses page.

How do I register?

You can register online. See our Registration web page for detailed instructions.  

What happens after I submit my registration information?

You will receive an email with important instructions.  Please allow up to one week to process your registration information. 

Who is my teacher?

Teachers' names and the courses they teach are available under ​Teacher Contacts.

Are online learning (OL) courses equivalent to in-person courses?

Yes! North Vancouver Online Learning courses follow the B.C. Ministry of Education and Child Care curriculum. 

By taking a course online, students build and strengthen self-management skills including self-motivation, time management, and perseverance. 

How long does it take to complete an online course?

Online learning courses are usually self-paced, and students have up to a year to complete their course. Each 4-credit course is approximately 120 hours of online instruction (including lessons, activities, assignments, readings, etc.) plus time for homework, labs (if applicable) and test invigilation. Students who require the course mark on their June transcript must complete the course by June 1.

How do I write tests and exams?

When you are ready to take a test or exam, contact your teacher who can arrange for you to sit the test online or in person at our NVOL Centre located at Mountainside Secondary School (3365 Mahon Avenue, North Vancouver). Some additional North Vancouver secondary schools have Online Learning Centres that are open by appointment with flexible hours to accommodate test invigilation and student support.

How do I contact my teacher?

You can contact your teacher via email (visit Teacher Contacts​), by phone, and within the Moodle Learning Management System using the messaging feature. You can also post a question in the course "forum" for your fellow students to respond to. Teachers will generally respond to your question(s) within a day.

Are the courses web-based?

The courses are held in a secure Learning Management System (LMS) called Moodle. The Moodle site is accessed via the web, but is a private site for teachers and online students only. It is not open to the public.

How do I submit assignments to my teacher?

You submit assignments using the Moodle system (i.e., upload them into assignment links). If you need help doing this, please contact your teacher.

When can I work on the course?

Once you have received your login and password, the course will be available to you 24 hours a day, 7 days a week.

What if I forget the login information?

If you forget your login or password please contact us at 604.903.3333 or email We will reset the login and password and email them to you.

How can I be successful in my online courses?

Here are a few strategies:
  • Create a plan for when and where you work on your course.
  • Participate in course forums.
  • Connect with your teacher.
  • Submit assignments regularly.
  • Make an appointment or drop by the NVOL Centre for tutorials, to receive in-person support, to work on the course in our computer lab, and to take test and exams.