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North Vancouver Online Learning
North Vancouver School District
Frequently Asked Questions

What courses do you offer through North Vancouver Online Learning?

NVOL offers academic and elective courses at the grades 8, 9, 10, 11 and 12 levels. For a complete list and course descriptions, please follow this link to our NVOL Courses page.

How do I register?

You can register by downloading the registration forms from this website, or if you are currently enrolled in a North Vancouver School District secondary school, you can pick up the form from your school counsellor. Complete the form, and choose one of the following options: scan and email to: onlinelearningreg@sd44.ca, fax to: (604) 903-3334, or drop off at 3365 Mahon Avenue.

What happens after I submit my registration form?

Please allow up to a week to process your registration information. You will receive a Welcome email directing you to the course site, and login and password information. You can also link to the course site from our website homepage by clicking on the blue or pink Student Course Login. If you do not receive an email within 10 days, please contact us at 604.903.3333

Who is my teacher?

Teachers' names and the courses they teach are available under the Staff Info tab (Teacher Contact list by Course).

Are the courses web-based?

The courses are held in a secure "Learning Management System" or LMS, called Moodle. The Moodle site is accessed via the web, but is a private site for teachers and online students only. It is not open to the public.

Are DL courses equivalent to taking a "face-to-face" class?

Yes. North Vancouver Online Learning courses follow the same BC Ministry of Education curriculum as face to face classes, but in an online format utilizing many interactive web tools.

How long does it take to complete online courses?

Online learning courses are usually self-paced. Students work at their own speed based on their schedules and availability. Each 4 credit course is approximately 120 hours of online instruction (lessons, activities, assignments, readings, etc.) plus time for homework, labs (if applicable) and test invigilation. Students who are working several hours consistently on a daily basis may be able to complete the course as quickly as 4-6 months. Typically it takes most students 10 months to complete a course. Some of our courses use a blended "cohort" model, with students working at the same pace throughout the course. Students who require the course mark on their June transcript must complete the course by June 1. Students have up to a year to complete their online course.

How do I write tests and exams?

When you are ready to take a test or exam, contact your teacher. He or she can arrange for you to come to our NVOL Centre at Mountainside, located at 3365 Mahon Avenue or at your own Secondary School (if you are a North Vancouver Secondary Student). All North Vancouver secondary schools have Online Learning Centres that are open by appointment with flexible hours to accommodate test invigilation and student support.

How do I contact my teacher?

You can contact your teacher via email (Teacher Contact List by Course), by phone, and within the Moodle course system using the messaging feature. You can also post a question in the course "forum" for your fellow students to respond to. Teachers will generally respond to your question within a day.

How do I send assignment to my teacher?

You send assignments within the Moodle system by uploading them into assignment links. If you need help doing this, please contact your teacher.

When can I work on the course?

Once you have received your login and password, the course will be available to you 24 hours a day, 7 days a week. However, if you do not access the course for 30 days, you may be automatically removed due to inactivity. To be reinstated in your course, please contact your teacher. 

What if I forget the login information?

If you forget your login or password please contact us at 604.903.3333 or email onlinelearningreg@sd44.ca. We will reset the login and password and email them to you.

How can I be successful in my online courses?

Set aside time to work on the course on a consistent, daily basis. Submit assignments every 2 weeks, participate in course forums, and connect with your teacher regularly. Make an appointment or drop by the NVOL Centre for tutorials, for face-to-face support, to work on the course in our computer lab, and to take test and exams.