North Vancouver School District
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School Cash Online (SCO) FAQ

School Cash Online

Q: I can’t access the School Cash Online website. Is their server down?

A: Ensure you are using Internet Explorer 10 (should be 11), Firefox 27 (should be 31), Safari 7, Chrome 22 or Android 5 or higher. If you are using one of these browsers and still can’t connect, call 1-866-961-1803.

Q: I’ve signed up to pay by installments, but my checkout cart shows $0.

A: This shows $0 because you are not paying anything on that date. Please continue to complete the check out process. The 1st payment will come out on the 1st of the following month.

Q: How long does it take for the payment to clear my account?

A: Depending on your bank, it may take 3-5 days for the payment to clear. If you are paying by installments, the rst payment will come out on the rst of the following month.

Please add to your safe sender list. If the payment is rejected, you will receive an email with the details from this email address.

Visit the School Cash Online Support page for more details.